Rappo Chat is an enterprise Messaging communication platform that offers personalized and customized Messaging Services, What’s App, Email, Voice, Pin bot, solutions to empower business communications, with direct connectivity to major telecom operators. Our solutions are designed to make Automatically trigger the sending of SMS directly through your application or software.
Rappo Chat provide the flexibility of swift messaging without any number, time, or location constraints. The messages can be sent to any mobile number along with the delivery status tracking of each message. It integrates HTTP’s, XML API, SMPP with other software for delivering messages to the respective recipient’s mobile phones.
The Rappo Chat Teleservices Platform includes a sandbox environment and developer portal designed to allow client to access, upload, download, edit, create, store, and interpret files and data in connection with building, hosting, and deploying your Bot (s). Files contained in each Bot may include files written in Artificial Intelligence Markup Language (“AIML Files”), and SETS, MAPS, SUBSTITUTIONS, and SYSTEM files (collectively, “Other Files”). Data may include analytics and bot logs, which may include “Inputs” to, and “Outputs” from, your Bot (s) (“BOT logs”).
These Terms of Service (these “Terms”) include the legal terms that, we require all developers and other users/client to accept and implement as a condition of accessing our web services located at www.rappo.chat and other websites owned and/or operated by Rappo Chat (the “Website(s)”), and/or accessing or using the application programming interfaces provided on or in connection with the Rappo Chat Platform (“API(s)”), including any documentation, materials, code, data (such as logs as defined below), files (such as AIML and Other Files as defined below) and other information or materials made available to clients by Rappo Chat on or in connection with the APIs (collectively, “Rappo Chat Content”) to develop Bot s for use in your products or devices (“Devices”) and/or your software applications Application(s)
The following terms and expressions shall have the meanings assigned to them herein, unless repugnant or contrary to the context hereof or unless defined in the text of this Agreement with the meaning given herein below:
Means all fees that Rappo Chat invoices to the Client in consideration for the Services. Charges may be invoiced as one-time fees or recurring fees, respectively as flat fees or (usage-based) variable fees.
means any law, statute, Act, rules, regulations, guidelines, policy/ies and or framed time to time or other pronouncement having the effect of law of any Government Authority/ies, as interpreted and administered including any modifications or amendments thereto.
Contents means the contents sent by the Client through Rappo Chat platforms and Services such as, without limitation, the contents of a SMS or of a WhatsApp message
means the legal person client of Rappo Chat entering into the Contract or agreement, as identified on the on-line registration form upon signing up and creating an account, excluding individuals qualifiable as consumers e. any natural person acting outside the scope of an economic activity and for purposes different from trade, business, craft or profession.
means contractors, vendors, agents and/or consultants selected and retained by the Customer under a contract (other than under an employment contract) under which such contractor, vendor, agent and/or consultant agrees to provide all or any part of the Services.
Parties means in the singular the Client or Rappo Chat and in the plural the Client and Rappo Chat.
means any third party being a recipient of Content from Client.
means patents, trademarks, service marks, trade names, design rights, copyright, database rights, semi-conductor topography rights, know-how and other intellectual property rights (of whatever nature and wherever arising) whether registered or unregistered including applications for the grant of any such rights.
means (1) all applicable codes of practice (including any generally recognized voluntary codes of practice regulating the operation of the internet), all applicable laws, regulations, any government recommendations and/or any recommendations of any regulatory body in the Territory; and (2) any rules of procedure (including technical or quality control procedures), guidelines, directions, policies and/or other requirements made or adopted by legal bodies in the Territory from time to time.
Rappo Chat. may send notices to the users/client via e-mail or regular mail. The Services may also provide notices of changes to the Terms of this Agreement or other matters Rappo Chat. reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any party thereof) with 30 days prior notice. Changes in pricing such as the monthly minimum turnover /slabs or the price for short messages (SMS) will be made available to the users with prior notice of 7 days. If the Client don’t send a written acceptance for the Agreement within 30 days to Rappo Chat. keeping to the period of notice as defined in this Agreement, it shall be considered that the users agree to any changes in pricing or changes of the terms, whichever is applicable
It is agreed between the Parties that the Rappo Chat reserves the right to use certain details of the Client, including but not limited to the logo or name of the Client and any performance metrics obtained under these Terms of Use for its own marketing and advertising purposes. The Client hereby expressly consents to the usage of such details by the Rappo Chat and provide the Company a perpetual, irrevocable, worldwide, royalty free license for the provision of such usage. You will not make any statement regarding your use of an API that suggests partnership with, sponsorship by or endorsement by Rappo Chat without Rappo Chat prior written approval.
The Client agrees that it shall:
This Agreement is made on a principal-to-Principal basis and does not in any manner create any employee – employer relationship between the Parties. Nothing contained herein in this Agreement shall in no manner whatsoever be interpreted or construed as formation of any partnership, agency, joint venture or any relationship between the Parties or a merger of their assets or their fiscal or other liabilities or undertakings or create any employment or relationship of principal and agent between Rappo Chat and the client and/ or its Representatives, employees and agents.
Unless otherwise provided herein, all notices or other communications to be given shall be made in writing and by letter or facsimile transmission (save as otherwise stated) and shall be deemed to be duly given or made, in the case of personal delivery, when delivered; in the case of facsimile transmission, provided that the sender has received a receipt indicating proper transmission, when dispatched, or, in the case of a letter, ten (10) business days after being deposited in the post (by the quickest mail available), postage prepaid, to such party at its address or facsimile number specified herein or at such other address or facsimile number as such party may hereafter specify for such purposes to the other by notice in writing.
Any issue or notice related to the Agreement shall, if addressed to Rappo Chat, be sent to:
Rappo Chat, 145, Mahadhana Street, Mayiladuthurai, Tamilnadu – 609001, INDIA.
Certified Electronic Mail (PEC): support@rappo.chat
Rappo Chat may assign these Terms of Use and/or part thereof at its discretion, at any time, to any of its Affiliates, group companies, holding company, subsidiary companies, third parties without any notice to the Client. However, the Client shall not assign these Terms of Use or any part thereof to any party without taking prior written consent of the Rappo Chat.
Client hereby grants Rappo Chat a limited, non-exclusive, non-transferable, royalty-free, non-revocable, perpetual, non-sublicensable license to display Client’s trade names, trademarks, service marks, logos, domain names for marketing and promotion purposes, including (i) disclosing to third parties that the Client is Rappo Chat client; (ii) disclosing to third parties the scope of Services provided to the Client by Rappo Chat and/or (iii) listing the Client as a client of Rappo Chat on Rappo Chat promotion material including Rappo Chat homepage.
Neither party shall solicit any of the other party’s employees or its clients, either as employees or as Agreement personnel through another third party without the written approval of the other party, for the duration of this agreement and for an additional period of one year thereafter. Provided however, that the foregoing provision will not prevent a Party from employing any such person who contacts the other Party on his or her own initiative without any encouragement from a Party, or in response to any general solicitation concerning available positions, so long as any such solicitation is not targeted specifically at employees of the other Party. In the event of any contravention, a penalty of 1 (one) annual salary of the person concerned shall be applicable. Payment of such penalty shall not release the Client from its non-solicitation obligation.
We reserve the right to modify or update the Website(s), Rappo Chat Content and/or Rappo Chat Platform at any time, for any reason, and without notice to you. If Rappo Chat makes updates, revisions, breaking changes or in any way modifies an API or other Rappo Chat Content, you agree that you are solely responsible for making changes to your Device or Application to ensure continued service for your End Users. We are constantly changing and improving our APIs and other Rappo Chat Content. We may add or remove functionalities or features at our discretion, for any reason, and we do not guarantee that your Device or Application will function with any future or modified versions of any Rappo Chat Content or the Rappo Chat Platform.
Neither Party shall, by mere lapse of time, without giving notice thereof, be deemed to have waived any right or remedy arising hereunder or in connection with any breach or illegality involving the other Party. The waiver by either Party of any such right or remedy shall not be construed as a waiver of any other right or remedy or as a continuing waiver with respect to any similar, ongoing, or repeated circumstances.
All communications or notices permitted or required to be given or served to the Rappo Chat under these Terms of Use shall be in writing, shall be addressed to the Rappo Chat as per the details set out below. These details may be updated from time to time by the Rappo Chat and shall also be made available on the Solution.
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